How to fix question mark folder on a Mac

this image is about how to fix a question mark folder flashing on a mac. useful for mac pro iMac macbook macbook air macbook pro repair.

What is a question mark folder on my Mac?

The question mark folder on a Mac is your machine telling you it can not find the hard drive or operating system. This is very common on the MacBook Pro mid 2012 because the cable that connects the hard drive to the logic board tends to fail after a few years. The flashing question mark folder can also mean that your hard drive has failed. It can also mean the operating system is so badly corrupted you can not boot from it.

What do I do now?

You will first want to turn off your computer and turn it back on while holding the OPTION key on your keyboard. Wait until you see the cursor appear. If you see 2 hard drive icons and one says recovery select this option. If you see nothing this can indicate a hard drive failure. Newer Macs have the ability to boot into internet recovery. This internet recovery option gives you more options to recover your system.

Internet recovery and recovery partition

Once you get into recovery, choose utilities at the top and then select Disk Utility. Disk Utility is one of the most useful programs in Mac OS. If you see a hard drive in the left side it indicated your drive is there but still may be failing. If you try to repair the disk and still is unsuccessful you may need a hard drive replacement or need to erase the computer and reinstall the operating system. If you have a time machine backup you can select erase and then quit out of Disk Utility to reinstall the operating system. If you do not see a hard drive in the left menu, this usually means physical failure. Bring it in to San Diego Mac Repair in La Jolla or Del Mar for a hard drive diagnostic of your Mac

this is the screen you should see in recovery partition or internet recovery on a mac, mac pro, macbook, macbook pro, macbook air.

I have a failed hard drive and want to upgrade to an SSD

San Diego Mac Repair specializes in the upgrade of SSD (solid state drive) drives in San Diego. We offer same day installations and data migration for your existing hard drive. We can install a new hard drive. If your hard drive is failing, there is still a chance to recover data. Check it in to San Diego Mac Repair in La Jolla or Del Mar. Del Mar location is available by appointment only. Click here for to schedule for a Mac appointment in Del Mar.

fully booted San Diego Mac Repair computer repair in Del Mar La Jolla and San Diego.

Contact San Diego Mac Repair Below!

La Jolla location
San Diego Mac Repair
7734 Herschel Avenue #J
La Jolla, CA 92037

Del Mar
San Diego Mac Repair
3790 Via De La Valle Ste 119
Del Mar, CA 92014

iPhone, iPad, Mac & At Home Services Coming to Del Mar and Rancho Santa Fe

iphone iPad mac at home repair service in del mar and rancho santa fe

San Diego Mac Repair is expanding to Del Mar and Rancho Santa Fe

San Diego Mac Repair is opening an office in the wonderful Del Mar area and is excited to bring quality services to the Del Mar, Rancho Santa Fe, and Solana Beach community. San Diego Mac Repair prides itself on quality, honesty and with our clients needs first. As an Apple Certified Mac Technician, you can expect the highest quality repair services with a knowledge that is unmatched in the marketplace. San Diego Mac Repair has been servicing computers including Windows and Macs since 2009 and the iPhone since 2008. San Diego Mac Repair is the go to company for any networking, WiFi Setups, one on one training and any support for your Apple Mac equipment. The Del Mar Area is bookable by appointment. Please call ahead to schedule your iPhone, iPad, Mac or at home services.

cracked iphone screen iPad screen MacBook screen repair in del mar and rancho santa fe. available by appointment. 

Please choose from the following repairs that are available in Del Mar

iPhone Repair in San Diego

iPad Repair in San Diego

Mac Repair in San Diego

    San Diego Mac Repair



    How long does a repair take?
    Most repairs are done in 15-20 minutes while you wait

    How much does a repair cost?
    Repairs vary due to market prices. Please call us at (858) 375-9757 for more details

    What devices do you repair in Del Mar?
    San Diego Mac Repair offers repairs on iPhone, iPad, Mac and PC computers. 

    When can you repair my device?
    When you book an appointment online, it is done during the appointment or consultation will be an estimate in store. Please call about our Mac services because they require part ordering.

    Why choose San Diego Mac Repair?
    San Diego Mac Repair only uses original quality parts in each repair and is repaired by an Apple Certified Mac Technician. Most insurance companies from carriers will use used and or recycled parts and have no obligation to give you a quality replacement phone. We have seen these device be turned away from the Apple Store etc. 


    Find out if your iPhone iPad or Mac has a recall

    apple recall for iPhone iPad or Mac San Diego Mac Repair

    How do I check my device for a recall?

    Apple offers a great page for customers to find out if their device is covered under a repair extension program. This page is intended for certain regions of the world and gives customers step by step and important information to keep in mind. If you are unsure of which device you have on an iOS device go to Settings / General / About and notate the Model Number. Do a google search of the model number and it will give you the exact model you have. If you have a Mac select the Apple logo at the top left and choose About This Mac.

    What if I don't see my device listed?

    Your device may still be covered if you head to the Genius Bar and ask the technician if there is any open programs or other known issues. Technicians of the Genius Bar are knowledgeable of open programs for issues that come up. The iPhone 6 Plus touch disease that has plagued the iPhone 6 Plus isn't technically listed as a recall but has many reported issues.

    My device is listed now what?

    Schedule a Genius Bar appointment with Apple to resolve your issue. Apple will run diagnostics of your device and give you options during your visit. San Diego Mac Repair recommends its customers to back up their data before all visits to the Genius Bar because it may require a new device and loss of data does happen. Check out this page on how to Backup your iOS device to iCloud or iTunes

    Call San Diego Mac Repair for any questions